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Cancellation/Modification

 Cancellation before shipment:

If the item(s) that you want to cancel have not been shipped yet, you can cancel the order online by contacting our Customer Support Team via phone (+91 8882 800 800) or email (onlinesales@esskaybeauty.com). In such cases, the order will cancelled and the money will be refunded to you.

 Cancellation post shipment:

If you wish to cancel an order that has been shipped but has not yet been delivered, please get in touch with our Customer Support team at +91 8882 800 800 or or email (onlinesales@esskaybeauty.com). Once we receive the order back and verify its packaging/condition, we will refund your money.